§ Digital Services Act · Article 16
DSA Article 16: Obligations, Deadlines & Penalties
At a glance
Article 16 of the DSA imposes 10 obligations on provider of hosting services. At least one obligation carries an explicit compliance deadline.
§ Obligations
All obligations under Article 16
Obligation 1
Providers of hosting services shall put mechanisms in place to allow any individual or entity to notify them of the presence on their service of specific items of information that the individual or entity considers to be illegal content.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
put mechanisms in place
- Deadline
-
—
- Penalty
-
—
Obligation 2
The notice and action mechanisms shall be easy to access and user-friendly, and shall allow for the submission of notices exclusively by electronic means.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
ensure accessibility and electronic submission
- Deadline
-
—
- Penalty
-
—
Obligation 3
Providers of hosting services shall take the necessary measures to enable and to facilitate the submission of notices containing a sufficiently substantiated explanation of the reasons why the information is alleged to be illegal.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
take measures to facilitate submission
- Deadline
-
—
- Penalty
-
—
Obligation 4
Providers of hosting services shall take the necessary measures to enable and to facilitate the submission of notices containing a clear indication of the exact electronic location of the information, such as the exact URL.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
take measures to facilitate submission
- Deadline
-
—
- Penalty
-
—
Obligation 5
Providers of hosting services shall take the necessary measures to enable and to facilitate the submission of notices containing the name and email address of the individual or entity submitting the notice, except for offences referred to in Articles 3 to 7 of Directive 2011/93/EU.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
take measures to facilitate submission
- Deadline
-
—
- Penalty
-
—
- Exemptions
- offences referred to in Articles 3 to 7 of Directive 2011/93/EU
Obligation 6
Providers of hosting services shall take the necessary measures to enable and to facilitate the submission of notices containing a statement confirming the bona fide belief of the individual or entity that the information and allegations are accurate and complete.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
take measures to facilitate submission
- Deadline
-
—
- Penalty
-
—
Obligation 7
Where the notice contains the electronic contact information of the individual or entity that submitted it, the provider of hosting services shall, without undue delay, send a confirmation of receipt of the notice to that individual or entity.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
send confirmation of receipt
- Deadline
-
without undue delay
- Penalty
-
—
Obligation 8
The provider shall, without undue delay, notify the individual or entity of its decision in respect of the information to which the notice relates, providing information on the possibilities for redress.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
notify decision and redress possibilities
- Deadline
-
without undue delay
- Penalty
-
—
Obligation 9
Providers of hosting services shall process any notices that they receive and take their decisions in respect of the information to which the notices relate, in a timely, diligent, non-arbitrary and objective manner.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
process notices and take decisions
- Deadline
-
timely
- Penalty
-
—
Obligation 10
Where providers of hosting services use automated means for processing or decision-making, they shall include information on such use in the notification referred to in paragraph 5.
Regulation (EU) 2022/2065, Article 16, Article 16
- Obligated entity
-
provider of hosting services
- Action required
-
include information on automated means
- Deadline
-
—
- Penalty
-
—
§ Frequently asked
Questions about Article 16
Who must comply with Article 16 of the DSA?
+
provider of hosting services.
What does Article 16 of the DSA require?
+
put mechanisms in place ensure accessibility and electronic submission take measures to facilitate submission
What is the compliance deadline for DSA Article 16?
+
timely; without undue delay