§ Digital Services Act · Article 14
DSA Article 14: Obligations, Deadlines & Penalties
At a glance
Article 14 of the DSA imposes 7 obligations on Providers of intermediary services, Providers of very large online platforms and of very large online search engines, Very large online platforms and very large online search engines.
§ Obligations
All obligations under Article 14
Obligation 1
Include information on restrictions, content moderation policies, procedures, measures, tools, and internal complaint handling rules in terms and conditions in clear, plain, intelligible, user-friendly, and unambiguous language.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of intermediary services
- Action required
-
include
- Deadline
-
—
- Penalty
-
—
Obligation 2
Make the terms and conditions publicly available in an easily accessible and machine-readable format.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of intermediary services
- Action required
-
make available
- Deadline
-
—
- Penalty
-
—
Obligation 3
Inform recipients of the service of any significant change to the terms and conditions.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of intermediary services
- Action required
-
inform
- Deadline
-
—
- Penalty
-
—
Obligation 4
Explain the conditions for, and any restrictions on, the use of the service in a way that minors can understand if the service is primarily directed at or predominantly used by minors.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of intermediary services
- Action required
-
explain
- Deadline
-
—
- Penalty
-
—
Obligation 5
Act in a diligent, objective and proportionate manner in applying and enforcing restrictions, with due regard to the rights and legitimate interests of all parties involved, including fundamental rights.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of intermediary services
- Action required
-
act
- Deadline
-
—
- Penalty
-
—
Obligation 6
Provide recipients of services with a concise, easily-accessible and machine-readable summary of the terms and conditions, including available remedies and redress mechanisms, in clear and unambiguous language.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Providers of very large online platforms and of very large online search engines
- Action required
-
provide
- Deadline
-
—
- Penalty
-
—
Obligation 7
Publish terms and conditions in the official languages of all the Member States in which they offer their services.
Regulation (EU) 2022/2065, Article 14, Article 14
- Obligated entity
-
Very large online platforms and very large online search engines
- Action required
-
publish
- Deadline
-
—
- Penalty
-
—
§ Frequently asked
Questions about Article 14
Who must comply with Article 14 of the DSA?
+
Providers of intermediary services, Providers of very large online platforms and of very large online search engines, Very large online platforms and very large online search engines.
What does Article 14 of the DSA require?
+
include make available inform