§ Digital Services Act · Article 11
DSA Article 11: Obligations, Deadlines & Penalties
At a glance
Article 11 of the DSA imposes 3 obligations on provider of intermediary services.
§ Obligations
All obligations under Article 11
Obligation 1
Providers of intermediary services shall designate a single point of contact to enable direct electronic communication with Member States’ authorities, the Commission, and the Board.
Regulation (EU) 2022/2065, Article 11, Article 11
- Obligated entity
-
provider of intermediary services
- Action required
-
designate
- Deadline
-
—
- Penalty
-
—
Obligation 2
Providers of intermediary services shall make public the information necessary to easily identify and communicate with their single points of contact, ensuring it is easily accessible and kept up to date.
Regulation (EU) 2022/2065, Article 11, Article 11
- Obligated entity
-
provider of intermediary services
- Action required
-
publish
- Deadline
-
—
- Penalty
-
—
Obligation 3
Providers of intermediary services shall specify in the public information the official language or languages of the Member States that can be used to communicate with their points of contact, including at least one official language of the Member State where they have their main establishment or legal representative.
Regulation (EU) 2022/2065, Article 11, Article 11
- Obligated entity
-
provider of intermediary services
- Action required
-
specify
- Deadline
-
—
- Penalty
-
—
§ Cross-regulatory issues
Conflicts, overlaps and gaps
OVERLAP (unreviewed)
low
DSA Art. 11
↔
NIS2 Directive Art. 13
[entity affected: Member States / Providers of intermediary services] Both regulations require the designation of single points of contact to facilitate communication between entities and authorities, though DSA focuses on service providers and NIS2 on national authorities.
§ Frequently asked
Questions about Article 11
Who must comply with Article 11 of the DSA?
+
provider of intermediary services.
What does Article 11 of the DSA require?
+
designate publish specify