§ Digital Services Act · Article 10
DSA Article 10: Obligations, Deadlines & Penalties
At a glance
Article 10 of the DSA imposes 7 obligations on Digital Services Coordinator, Member States, issuing authority and 1 other entity type(s). At least one obligation carries an explicit compliance deadline.
§ Obligations
All obligations under Article 10
Obligation 1
Providers of intermediary services shall, without undue delay, inform the authority issuing the order or any other specified authority of the receipt of an order to provide specific information and of the effect given to the order.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
provider of intermediary services
- Action required
-
inform
- Deadline
-
without undue delay
- Penalty
-
—
Obligation 2
Member States shall ensure that orders to provide information contain specific elements including legal basis, issuing authority identification, recipient identification, statement of reasons, redress mechanisms, and receiving authority details.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
Member States
- Action required
-
ensure
- Deadline
-
—
- Penalty
-
—
Obligation 3
Member States shall ensure that orders only require providers to provide information already collected for the purposes of providing the service and which lies within their control.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
Member States
- Action required
-
ensure
- Deadline
-
—
- Penalty
-
—
Obligation 4
Member States shall ensure that orders are transmitted in a declared or agreed language and sent to the designated electronic point of contact, with translations if necessary.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
Member States
- Action required
-
ensure
- Deadline
-
—
- Penalty
-
—
Obligation 5
The authority issuing the order or the specified authority shall transmit the order and any information received from the provider concerning its effect to the Digital Services Coordinator of the issuing Member State.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
issuing authority
- Action required
-
transmit
- Deadline
-
—
- Penalty
-
—
Obligation 6
The Digital Services Coordinator of the Member State concerned shall, without undue delay, transmit a copy of the order to all Digital Services Coordinators through the established system.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
Digital Services Coordinator
- Action required
-
transmit
- Deadline
-
without undue delay
- Penalty
-
—
Obligation 7
Providers of intermediary services shall inform the recipient of the service concerned of the order received and the effect given to it, including a statement of reasons and redress possibilities.
Regulation (EU) 2022/2065, Article 10, Article 10
- Obligated entity
-
provider of intermediary services
- Action required
-
inform
- Deadline
-
at the latest when effect is given to the order
- Penalty
-
—
§ Cross-regulatory issues
Conflicts, overlaps and gaps
OVERLAP (unreviewed)
low
DMA Art. 14
↔
DSA Art. 10
[entity affected: gatekeeper / provider of intermediary services] Both regulations require entities to inform authorities about specific events or data, such as concentrations (DMA) or receipt of information orders (DSA).
OVERLAP (unreviewed)
low
DSA Art. 10
↔
NIS2 Directive Art. 13
[entity affected: Member States / Authorities] Both regulations mandate mechanisms for authorities to transmit orders or notifications to designated contacts, ensuring structured communication channels for regulatory compliance.
§ Frequently asked
Questions about Article 10
Who must comply with Article 10 of the DSA?
+
Digital Services Coordinator, Member States, issuing authority, provider of intermediary services.
What does Article 10 of the DSA require?
+
inform ensure transmit
What is the compliance deadline for DSA Article 10?
+
at the latest when effect is given to the order; without undue delay