§ Data Act · Article 29
Data Act Article 29: Obligations, Deadlines & Penalties
At a glance
Article 29 of the Data Act imposes 5 obligations on provider of data processing services. At least one obligation carries an explicit compliance deadline.
§ Obligations
All obligations under Article 29
Obligation 1
Providers of data processing services shall not impose any switching charges on the customer for the switching process.
Regulation (EU) 2023/2854, Article 29, Article 29
- Obligated entity
-
provider of data processing services
- Action required
-
not impose
- Deadline
-
From 12 January 2027
- Penalty
-
—
Obligation 2
Providers of data processing services may impose reduced switching charges on the customer for the switching process, which shall not exceed the costs incurred directly linked to the switching process.
Regulation (EU) 2023/2854, Article 29, Article 29
- Obligated entity
-
provider of data processing services
- Action required
-
impose
- Deadline
-
From 11 January 2024 to 12 January 2027
- Penalty
-
—
Obligation 3
Before entering into a contract, providers of data processing services shall provide the prospective customer with clear information on standard service fees, early termination penalties, and reduced switching charges.
Regulation (EU) 2023/2854, Article 29, Article 29
- Obligated entity
-
provider of data processing services
- Action required
-
provide
- Deadline
-
Before entering into a contract
- Penalty
-
—
Obligation 4
Where relevant, providers of data processing services shall provide information to a customer on data processing services that involve highly complex or costly switching or for which it is impossible to switch without significant interference.
Regulation (EU) 2023/2854, Article 29, Article 29
- Obligated entity
-
provider of data processing services
- Action required
-
provide
- Deadline
-
—
- Penalty
-
—
Obligation 5
Where applicable, providers of data processing services shall make the information referred to in paragraphs 4 and 5 publicly available to customers via a dedicated section of their website or in any other easily accessible way.
Regulation (EU) 2023/2854, Article 29, Article 29
- Obligated entity
-
provider of data processing services
- Action required
-
make publicly available
- Deadline
-
—
- Penalty
-
—
§ Frequently asked
Questions about Article 29
Who must comply with Article 29 of the Data Act?
+
provider of data processing services.
What does Article 29 of the Data Act require?
+
not impose impose provide
What is the compliance deadline for Data Act Article 29?
+
Before entering into a contract; From 11 January 2024 to 12 January 2027; From 12 January 2027