Data Act Article 23: Obligations, Deadlines & Penalties

Providers of data processing services shall take the measures provided for in Articles 25, 26, 27, 29 and 30 to enable customers to switch to a different provider or on-premises infrastructure. Regulation (EU) 2023/2854, Article 23, Article 23

Providers of data processing services shall not impose and shall remove pre-commercial, commercial, technical, contractual and organisational obstacles that inhibit customers from terminating contracts after the switching process. Regulation (EU) 2023/2854, Article 23, Article 23

Providers of data processing services shall not impose and shall remove obstacles that inhibit customers from concluding new contracts with a different provider covering the same service type. Regulation (EU) 2023/2854, Article 23, Article 23

Providers of data processing services shall not impose and shall remove obstacles that inhibit customers from porting exportable data and digital assets to a different provider or on-premises infrastructure. Regulation (EU) 2023/2854, Article 23, Article 23

Providers of data processing services shall not impose and shall remove obstacles that inhibit customers from achieving functional equivalence in the use of the new data processing service. Regulation (EU) 2023/2854, Article 23, Article 23

Providers of data processing services shall not impose and shall remove obstacles that inhibit customers from unbundling data processing services from other services, where technically feasible. Regulation (EU) 2023/2854, Article 23, Article 23