Under the EU AI Act (Regulation 2024/1689), the following AI applications in Telecommunications are classified as high-risk and require full conformity assessment before August 2, 2026:
Network security AI as critical infrastructure, automated customer service, fraud detection
These systems fall under Annex III category 2(a) critical infrastructure, NIS2 interaction. Providers must implement risk management (Article 9), maintain technical documentation (Article 11), ensure data governance (Article 10), and enable human oversight (Article 14).