AI Act FAQ

AI Chatbots: Frequently Asked Questions

5 questions answered with specific EU AI Act article references. 98 days until the August 2, 2026 enforcement deadline.

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Are chatbots regulated by the AI Act?

Most chatbots fall under limited risk with transparency obligations (Article 50). Users must be informed they are interacting with an AI system.

When is a chatbot high-risk?

When it makes or substantially influences decisions about credit, insurance, employment, healthcare, or other Annex III categories. A customer service chatbot is limited risk; a medical triage chatbot may be high-risk.

What transparency is required?

Clear and timely disclosure that the user is interacting with an AI system (Article 50(1)). The notification must be in a format accessible to the user.

Do chatbots that generate text need labeling?

If the chatbot generates synthetic text that could be mistaken for human-written content, providers must ensure it is machine-readable as AI-generated (Article 50(2)).

What about chatbots using GPAI models?

The GPAI provider has separate obligations under Articles 51-55. The chatbot deployer has transparency obligations under Article 50. Both apply simultaneously.

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